How to build revenue projection?
We've covered the necessary concepts for building revenue projection. Recapping them:
1. Calculate projections bottom-up by calculating them separately for different cohorts (for returning customers) and different channels (for new customers), rather than calculating them top-down.
2. Use historical data (or industry benchmarks, in absence of past data) to create baseline projection for the 3 input factors: a. Retention Rate b. Purchase Frequency c. Average Order Value
3. Apply scenario-based corrections, if historical data doesn't capture them already e.g. impact of seasonality, impact of new price changes, impact of new promotions/campaigns, etc.
Conversely, common pitfalls for revenue projection are violating these rules:
1. Calculating it top-down e.g. 40% year-on-year growth of current customers/revenue
2. Not considering historical data or industry benchmarks while creating baseline projection
3. Over-estimating impact of new initiatives when they are already factored in the baseline data.