How Do Demand-Side Levers Improve Customer Retention?

Based on the demand-side levers for improving customer retention, which attributes from power users are most relevant for tailoring retention strategies? Select the two most relevant attributes:


  • Attribute A: Frequency of purchases during sales events

  • Attribute B: Average time spent browsing on the platform

  • Attribute C: Participation in loyalty programs

  • Attribute D: Number of customer service interactions

Select the correct attributes.

Choose the closest answer: