What is the Metric Hierarchy for Production stage?

Consider a Direct-to-Consumer (D2C) brand that is examining its Value Production stage to improve its business strategy. The team is applying the concepts of Metric Hierarchy and Paired Metrics for a comprehensive analysis.

They have identified several key metrics relevant to their business model. Match the following metrics with the level in the metric hierarchy they most likely belong to:


  • Metric I: Number of New Products Introduced

  • Metric II: Product Return Rate

  • Metric III: Production Cost Efficiency

  • Metric IV: Customer Review Scores

Select the combination that accurately places each metric within the hierarchy of a D2C brand's Value Production stage:

Choose the closest answer: