How do On-Platform User Experience Enhance User Retention?

In the context of a SaaS application, identify which two of the following features are on-platform retention enhancement levers:


  • Feature I: Customizable user dashboards that display data relevant to specific user roles and preferences.

  • Feature II: Regular email newsletters updating users about new features and tips.

  • Feature III: Machine learning algorithms that tailor the user interface and functionalities based on user behavior.

  • Feature IV: External integrations with other widely used business tools to streamline workflows.

Choose the closest answer: