What is the Metric Hierarchy for Operations stage?

Consider an online retail company assessing its operational efficiency. The company has applied a metric hierarchy approach to better understand and improve its operations.

Match the following metrics with the correct level in the metric hierarchy they belong to:

Metric I: Order Fulfillment Time

Metric II: Average Processing Time

Metric III: Inventory Turnover

Metric IV: Stock-Out Frequency

Metric V: Issue Resolution Efficiency

Choose the combination that correctly places each metric within the hierarchy of Operations for the retail company:

Choose the closest answer:

Metric I: Mid-Level, Metric II: Low-Level, Metric III: Top-Level, Metric IV: Low-Level, Metric V: Mid-Level.

Metric I: Top-Level, Metric II: Mid-Level, Metric III: Mid-Level, Metric IV: Low-Level, Metric V: Mid-Level.

Metric I: Top-Level, Metric II: Mid-Level, Metric III: Top-Level, Metric IV: Low-Level, Metric V: Mid-Level.

Metric I: Mid-Level, Metric II: Top-Level, Metric III: Mid-Level, Metric IV: Low-Level, Metric V: Low-Level.

What is the Metric Hierarchy for Operations stage?

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