How can Crazy Egg Insights Reveal Usability Issues?

The product team at a tech startup is leveraging Crazy Egg to identify and address usability issues on their website. They have outlined four actions to maximize their understanding of user behavior:


  • Action A: Analyze scroll maps to determine how far most users scroll before leaving the page.

  • Action B: Review click maps to see which elements are getting the most and least interaction.

  • Action C: Conduct session recordings to watch real user interactions and identify points of confusion.

  • Action D: Use A/B testing to validate the impact of newly implemented design changes on user behavior.

Considering the goal of uncovering usability issues, which combination of actions should the product team prioritize?

Choose the closest answer: