What are some advanced RCA Techniques?

An online gaming platform is looking to optimize user experience and system performance by addressing various operational challenges.

Given the following tasks and RCA techniques, determine the appropriate technique for each task:


  • Task I: Investigating the seasonal fluctuation in user sign-ups and game purchases.
  • Task II: Understanding why certain user segments are exhibiting higher churn rates.
  • Task III: Identifying the relationship between server downtime and user complaints.
  • Task IV: Pinpointing which game features are most associated with high user engagement.

Match the tasks to the following RCA techniques:

  • Technique A: Time Series Analysis
  • Technique B: Cluster Analysis
  • Technique C: Correlation Analysis
  • Technique D: Pareto Analysis

Choose the combination that accurately assigns the right technique to each task.

Choose the closest answer: