What is Cohort Analysis and Why is it Used to Measure Retention?

In January 2025, a new e-commerce app begins operations and acquires 2,000 new customers.

In February, the app acquires an additional 1,500 new customers. During February, there are a total of 2,000 unique customers active on the app.

Calculate the retention rate for the January cohort by the end of February.

Choose the closest answer: